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VS NDC Connect Support

Virgin Atlantic Help Centre

 

To assist with any questions or difficulties, Virgin Atlantic has provided this support page. Currently, it consists of three support areas: Technical Support Helpdesk, Operations Support Helpdesk and Policies.

Operations Support HelpDesk

Technical Support Helpdesk

 

If you experience any of the following, please contact our Technical Support Helpdesk:

 
  • Registration
  • API Documentation
  • NDC Dev Support
  • Reporting of Bugs
  • API Service Outages
 

Please do not contact our
Technical Support Helpdesk
on the following:

 
  • Production support for servicing not available via NDC APIs
  • Service Interruptions for capability already enabled via NDC
 

(You will need to register for an account before you can access the ServicDesk)

 

Contact Us

Operations Support HelpDesk

Operations Support HelpDesk

 

If you experience any of the following, please contact our Technical Support Helpdesk:

 
  • Production support for servicing not available via NDC APIs
  • Service Interruptions for capability already enabled via NDC
 

Please do not contact our
Operations Support Helpdesk
on the following:

 
  • Registration
  • API Documentation
  • NDC Dev Support
  • Reporting of Bugs
  • API Service Outages
 

Coming soon

Operations Support HelpDesk

Policies

 

Access to all our NDC API
related policies. From ADM
to Ticketing and everything
in between, you can take
a look at our global policies.

 

Learn More

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