NDC Roadmap

OrderHistory - Phase 1 & Servicing Foundations

OrderHistory API allows users to access and retrieve historical data related to an agency's past orders (or bookings).

This release will relate to the delivery of Order History within NDC (NDC orchestrated changes)

ARC Reporting & Settlement Enablement

ARC Settlement refers to the Airline Reporting Corporation (ARC) process used to report and remit ticket sales and refunds between travel agencies and airlines in the U.S.

This release will relate to ARC settlement (cash FOP for US agents) for Instant Purchase, Change Booking, and Cancel flows.

Disruption Handling – Phase 1

1. Delivery of accept flow for disrupted bookings
2. Delivery of cancel & refund flow for disrupted bookings
3. Updated follow up actions shown in OrderView RS

Corporate Fares

Corporate Fares refer to negotiated airline fares available to companies through corporate travel agreements. These fares are typically offered to employees travelling for business purposes and may provide preferential pricing, additional flexibility, or enhanced fare conditions compared to public fares. Access to these fares usually requires corporate identifiers such as a corporate ID, account code, or authorised agency credentials.

OrderChangeNotification - Phase 2

The OrderChangeNotification API is a communication tool used in airline and travel industry systems to notify parties involved in an order (such as bookings or reservations) about changes made to that order.

This release will provide notifications for voluntary changes made within the NDC channel.

Residual value in NDC

Residual value will represent the remaining monetary value of an unused or partially used order after changes, cancellations, or refunds. It will be returned in relevant NDC responses to allow consuming systems to identify the amount available for reuse, refund, or exchange in accordance with airline rules.

Airline Profile

Airline Profile provides reference data and metadata about an airline, including general information and supported routes aligned with NDC 21.3. Use it to guide search and integration logic by identifying which routes an airline supports before making transactional requests. This helps optimise shopping flows and reduce unnecessary calls. The dataset is for reference only and does not include live pricing, availability, or booking data.

Involuntary Change

An Involuntary Change occurs when an airline modifies a passenger’s flight itinerary without the passenger’s request or consent, usually due to unforeseen circumstances. These changes can involve adjustments to flight times, dates, or even destinations.